Frequently asked questions

Size Guide

Currently, we only have One Size: EU 32 I UK 13 I US 11 Please measure your parameters carefully. This size is equivalent to 20 cm long foot.

Are your products safe?

Materials we use for production are nontoxic and FDA-approved. More specific information you can get from reading the instruction set for our DIY Shoes.

Do you ship Internationally?

Yes, we do. Our warehouse is located in Tomsk, Russia. Please keep in mind that your parcel will be sent by a national carrier and exact delivery time will depend on your address. Delivery might take up to 20 days for some locations. You can request an Express Delivery at an additional fee (please see at checkout according to your location).

Why are DIY Shoes heavier than most sandals?

We want to make sure that our products do no harm, this is why we created this model following orthotic standards. We use insoles with rigid arch support, and our soles are thick. DIY Shoes are comfortable to wear. But please note, that this footwear is not intended for running or exercising.